The Easiest Way to get help in Salesforce.

Use live video to demonstrate Salesforce concerns and empower support agents with the data they need to solve issues faster.

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A visibility platform that helps support teams and Users work better together, eliminate collaboration delays, and close support Cases in less time.

Don’t just share your issue. Show it.

WatchMe captures questions and issues with Live Video and lets users easily submit them without tech support meetings.

Agents can see production problems first-hand, exactly as they happened.

Analyze Production Logs on Demand.

WatchMe dynamically manages and captures Salesforce Debug Logs, giving agents the runtime details they need to understand what’s happening behind the video and get right to the root cause.

Issue Resolution Made Easy.

Users now have a simple way to tell their story, using direct demonstration to show precisely what they are experiencing.

Support teams can combine User experiences with execution details to create a 360-degree view and solve Salesforce issues faster.

See WatchMe in Action

For End Users

Demonstrate Salesforce issues to your support team with just a few clicks.

For Support Agents

Bring Case data, User video, and on-demand logs together in one place.

What Our Customers Are Saying

Our support team spends less time in user discovery meetings and more time fixing real issues.

Salesforce Director
U.S. State, Office of the Attorney General

User demonstration videos are so much easier than going back and forth with them in email.  There’s nothing like seeing the problem first-hand.

Support Director
U.S. State, Department of Veterans Affairs

Get started in minutes

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Let's Get Started.

1. Download the Free Trial

2. Use the Easy Setup Guide

3. Watch Auto-Catpure Events Come In

4. Send Questions to support@sightlane.com

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