The Easiest Way to get help in Salesforce.
Use live video to demonstrate Salesforce concerns and empower support agents with the data they need to solve issues faster.
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A visibility platform that helps support teams and Users work better together, eliminate collaboration delays, and close support Cases in less time.
Don’t just share your issue. Show it.
WatchMe captures questions and issues with Live Video and lets users easily submit them without tech support meetings.
Agents can see production problems first-hand, exactly as they happened.
Analyze Production Logs on Demand.
WatchMe dynamically manages and captures Salesforce Debug Logs, giving agents the runtime details they need to understand what’s happening behind the video and get right to the root cause.
Issue Resolution Made Easy.
Users now have a simple way to tell their story, using direct demonstration to show precisely what they are experiencing.
Support teams can combine User experiences with execution details to create a 360-degree view and solve Salesforce issues faster.
See WatchMe in Action
For End Users
Demonstrate Salesforce issues to your support team with just a few clicks.
For Support Agents
Bring Case data, User video, and on-demand logs together in one place.
What Our Customers Are Saying
Get started in minutes
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1. Download the Free Trial
2. Use the Easy Setup Guide
3. Watch Auto-Catpure Events Come In
4. Send Questions to support@sightlane.com
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